FAQ
How long will it take to ship?
・International shipping takes about 1 to 4 weeks (average performance: 1 to 2 weeks)
- Immediate delivery: Shipped from overseas within 3 business days. We will ship your order once all items are received.
*The above is a guideline. Please note that due to unforeseen circumstances, it may take longer.
I want to know about payment methods
The following is available:
・Credit card (VISA/MASTER/American Express/JCB)
・Amazon Pay
・Google Pay
・ShopPay
・Apple Pay
・au Easy Payment・Merpay・Rakuten Pay・Postpay Paidy
Can I cancel my order or change the size or color after placing it?
As stated in "Information Based on the Specified Commercial Transactions Act" and "Refund Policy", we cannot accept cancellations, changes, exchanges, returns, etc. for reasons related to customer convenience.
Customers' operational errors, duplicate purchases at their own discretion, etc. are also considered to be customer reasons. Please make sure that your order details are correct before making your purchase.
Can I return or exchange items?
Unfortunately, we do not accept returns or exchanges due to customer convenience. For details, please see our refund policy .