[Important] Notification of product delay due to supplier closure
Thank you for using HELROUS. We have an important announcement for our customers.
2022/1/15 (Sat) - 2022/2/6 (Sun)
During the above period, [buying and shipping] will be suspended due to the long-term suspension of business partners and partner companies. In addition, there is also a re-expansion of the coronavirus, and delivery may be significantly delayed.
In addition , it is expected that customers who purchased during February will be affected by delays and product shortages.
◆ Customers who purchased by Friday, January 14, 2022
We may send you a cancellation notice for items that cannot be shipped within 30 business days, which is the standard delivery period.
◆ Customers who purchased from Saturday, January 15, 2022
Reopening sequentially from mid-February
We will ship it as soon as it is ready.
◆Who would you like to contact?
We apologize for the inconvenience and inconvenience for customers who use it during the period, but we will work hard as a team to deliver it as soon as possible .
Thank you for your understanding.